The Impact of AI on Recruitment There’s no denying that open-source AI platforms like ChatGPT are here to stay. The big question for many organisations is how to harness their benefits and mitigate against any perceived or actual risks. Recruiters and employers across the globe are grappling with this right now, as we see the potential for ChatGPT to reduce administrative burden and help plug skills gaps. But where do we draw the line between creating a human experience compared to tech-led, [more …]
Tips for Recruiting Customer Success Managers
When it comes to recruiting Customer Success managers the knack of being able to recognise intelligence, a competitive spirit, or a penchant for thinking outside the box in the shortlisting and interview process can be tricky. Jon Eyers, a Customer Success recruitment specialist, shares some useful tips to aid shortlisting and recruiting your next Customer Success manager. Shortlisting Customer Success Managers The Customer Success job market in the UK, with current low unemployment levels, [more …]
2017 Saas Recruitment Trends in the UK
We are pleased to report that the dynamic Saas recruitment market in the UK and Europe continues to evolve. This is driven in part by rapid technology changes, a highly competitive labour market and an increasing number of millennials in the workforce who embrace change and non-traditional recruitment methods. Here are some key trends we believe will continue to shape Saas recruitment activity in the UK in 2017… Saas Recruitment Business as Usual The uncertainty around Brexit hasn’t [more …]
Successfully Recruiting Saas Customer Success Candidates…
As Saas Customer Success roles continue to evolve and gain more prominence across organisations, the skillset required has become more complex. This means that Customer Success managers now require a mix of leadership, communication, analytical, selling, creativity and IT skills, plus the all-important ‘good cultural fit’. But finding candidates with the right balance of technical expertise and customer-facing experience can be tricky, and selecting the wrong candidate can cost time and [more …]
10 CV Tips for Software Sales Professionals
Here are some helpful CV tips to make sure your CV ‘sells’ your business development skills and experience effectively so that you can make the first cut and are on the interview shortlist. 1. Show your figures and be as informative as you can. Try to talk about quota and performance against quota in terms of % and revenue. Also try and provide an average deal length and value, always helps. 2. Keep it succinct but full of relevant information. Try not to waffle too much about the business [more …]
Overcoming Hiring Challenges faced by International Software Vendors
We find that despite their growing success, international software vendors often face a serious struggle to find the right local talent for their business. This is not just in London, but across the UK and Europe. A complex, competitive marketplace… The sheer complexity of the UK and EMEA software talent marketplace can be confusing. It is a rapidly evolving, fragmented labour market where the pace of change is relentless. This can make connecting with the right candidates challenging. In [more …]