Are you looking to hire a Customer Success Manager into your organisation?  If you have thought about it, or are indeed currently looking, I bet you feel like you’re looking for that ‘one in a million’, ‘needle in a haystack’, or the ever allusive ‘flying unicorn’. It doesn’t need to be that difficult. Customer Success Managers, thankfully, will tell you their strengths and their priorities well before you need to bring them in. Having this transparency, really does make finding ‘the one’  [more …]